Electric Prayer

The Liturgy of the Hours, the Mass, and other things.

How to send a Contact Us message

Posted by universalis on 16 October 2019

All the Universalis apps and programs now have a command called “Contact Us”. This is a good way of getting in touch with us, because it creates an email which automatically contains a lot of useful information – such as which version you are using, what calendar and language settings you have, and what page you are looking at.

On Mac and Windows, the command to use is “Help > Contact Us”.

On iOS and Android, here are the steps to take:

  1. Tap on the text in the middle of the screen, to make the toolbar appear at the top.
  2. On the left-hand side of the toolbar, tap on the circled “i” (ⓘ) and a menu will appear.
  3. In the menu, pick the item called “Contact Us”.
  4. A new email will appear in your email app, ready to be sent. Add a message to that email so that we can understand why you are sending it.
  5. Send the email.

Note: on iOS, if you do not see “Contact Us” in the menu, this is because your device is not set up to send emails. If you set up an email account on your device, “Contact Us” will become visible. 

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