Electric Prayer

The Liturgy of the Hours, the Mass, and other things.

Android bug

Posted by universalis on 11 August 2014

Once again, the latest updates to Android on certain devices have brought with them a bug which makes all pages in the Universalis and Catholic Calendar apps blank. (The apps continue to work normally in every other respect: for instance, the calendar listing is still visible).

As before, the problem is connected with an Android system update and only affects some Android devices. Unfortunately, none of our own devices are affected despite having had the latest updates installed. This means that we cannot find out what the Android bug is, or whether there is any way for an app to work round the bug.

Last time round, the bug affected only the Kindle Fire, and it went away after about a week. Presumably that was when Amazon noticed the bug themselves, corrected it, and issued an update.

We hope a similar thing will happen this time. Meanwhile here are three things you can try, which should make no difference at all to the problem… but may do, nevertheless.

  1. Shut down the Universalis app and then restart it.
  2. Shut down the device completely and then power it up again.
  3. Remove the Universalis (or Catholic Calendar) app and re-download it or reinstall it.

In addition, one user has reported that turning wi-fi on and then off again corrected the problem. This is clearly impossible, and it serves to emphasise that the bug in Android is erratic and random.

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5 Responses to “Android bug”

  1. John Barlow said

    I have blank screen on my kindle fire Universalis.. My laptop is working fine. If I remove Universalis, How do I reload it? will I have to pay again?

    • Once you have bought the Universalis app from Amazon, they will allow you to install it again free of charge. If you have any more questions about this, please ask Amazon.

  2. Anonymous said

    If I select the prayer time I want, then close the app, and then shut off wifi, I get limited success. After I turn wifi on again, and open the app, I get the text for the prayer time I had selected. I cannot change it without repeating the above cycle, however.

  3. Mike Houlder said

    I’ve got this bug at the moment. But in my case it’s the original problem. I have not had any updates to Android. My tablet comes from a relatively unknown manufacturer.
    I’ll take the opportunity today to load the latest version of Universalis and hope the problem disappears.

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